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Terms and Conditions

TERMS AND CONDITIONS


The information contained on this site, namely the domain name, trademarks, logos, indications, drawings, illustrations, photographs, texts, graphics and other files is protected by current legislation.

Reproduction, copying, modification, transmission, distribution, reproduction or resale, in whole or in part, for commercial purposes, without prior written permission of Agrinho Suites & SPA Gerês, is expressly prohibited.

The intellectual property rights of all content present on this site belong to Agrinho Suites & SPA Gerês. All the information available on this site is free, and can be used freely, provided the source is mentioned. It is, however, prohibited its use for commercial or offensive purposes.

This site may contain advertising references and hyperlinks to other sites, over which Agrinho Suites & SPA Gerês has no control and is not responsible for its content. The inclusion of advertising references and hyperlinks to other sites constitutes a purely informative reference, and Agrinho Suites & SPA Gerês is totally unrelated to its contents, services and products offered.

Access to certain content on this site may be reserved for registered users only.

Agrinho Suites & SPA Gerês carries out a continuous work of updating and verifying the information made available on this site. However, the user can not be held responsible for Agrinho Suites & SPA Gerês if the contents presented on this site show, on time, any technical lapse or anomaly.

Agrinho Suites & SPA Gerês reserves the right to change, without prior notice, the terms and conditions set forth herein, making the disclosure of the new conditions as soon as possible.

User behavior of this site:

  1. You may not use this site for fraudulent purposes or connected with any illegal activity;
  2. You may not use this site to send, use or reuse any material that is unlawful, offensive, abusive, defamatory, obscene or threatening; or that disrespect copyright, copyright, trust, privacy or any other right acquired; or sending of material that contains computer viruses, political propaganda, commercial solicitations, chain mail, mass mail or spam;
  3. Take precautions and ensure that the information you remove does not contain viruses or other harmful characteristics;
  4. Assume responsibility for any and all information you provide on this site.


RESERVATIONS
GENERAL CONDITIONS

 

  1. Check in:
    From 17:00.
    It can be anticipated if all conditions of occupation are met.
     
  2. Check-out:
    Until 12:00.
    It can be extended until 17:00 with an additional payment of 10 € per person and in the absence of an adjoining reservation.
     
  3. Damage caused:
    We reserve the right to demand payment for damages / damages caused by negligence.
     
  4. External visits:
    During the stay, none of the guests will be able to receive visits from outside persons that have not been considered at the time of reservation, and the advertised capacity for each room can not be exceeded.
     
  5. Smoking Probation:
    Inside the dwellings and service areas smoking is not allowed.
     
  6. Cancellation of reservation:
    Cancellations less than 15 days from the date of arrival implies loss of the signal. With more and 15 days the signal delivered will be used as credit for a new stay.
     
  7. Minimum Stay:
    The number of days and prices varies according to the time of year.
     
  8. Pets:
    Pets are not allowed in the rooms and service areas.


VOUCHERS
GENERAL CONDITIONS

 

  1. Validity: 12 months after the date of purchase;
  2. The delivery of the voucher will be made in 48 hours except in cases of force majeure or similar situations;
  3. Pre-Booking Required;
  4. Mandatory delivery of the voucher upon check-in;
  5. In the absence of the voucher the stay will be charged according to the flexible rate;
  6. The reservation can only be made 3 days after the date of purchase;
  7. Voucher not combinable with other vouchers, discounts or promotions;
  8. Reservation subject to unit availability;
  9. Cancellation policy: the stipulated in our cancellation policy;
  10. Late cancellations or no show, the voucher will be considered used;
  11. Extra Beds: subject to the additional payment of the respective supplements, which will be calculated based on the stipulated rate;
  12. Upgrades: The voucher can be used in the reservation of higher typologies or times of the year with payment of the price difference.
  13. Returns: Up to 15 days after purchase date

 

 

 

 

Genius Program
TERMS AND CONDITIONS

Benefits and conditions of use

  1. The guest automatically joins the Genius program after having reached the value of € 5,000 in accommodation and consumables at Agrinho Suites & Spa Gerês;
  2. The benefits of the Genius program are personal and non-transferable. Only the holder of the virtual card Genius can enjoy the same, and can not be assigned to third parties, for whatever title;
  3. It is a mandatory condition to enjoy the advantages of the Genius program the presentation of the password previously provided and that represents the virtual card Genius;
  4. The advantages of the program are available to you in the Genius Area that you can access with your Login and that can acquire, with prior reservation and within our availability;
  5. The advantages of the Genius program can be changed, without prior notice, whenever we consider it convenient;
  6. The Genius virtual card is free, with no annual fee and only has an effect in direct reservations made on our site or with our services.
  7. By participating in the Genius program, you agree that Agrinho Suites & Spa Gerês will share information and promotions related to the program via email, sms or mail, as well as other promotional actions on your products and services;
  8. The Genius card holder undertakes to keep contact data up to date whenever he or she is contacted by our services in that regard.